The helpline 115 25 of ‘Together for Children’ has been a reliable ally for parents, educators, and adolescents since 2009, providing free counseling support.

The helpline aims to provide psychological support and empower parents, educators, and adolescents regarding concerns and difficulties in their daily lives. It also strengthens the broader family and support systems of children and adolescents.

The most popular topics that concern the beneficiaries of the service are: exams and anxiety management, communication within the family, boundaries, school bullying, infant and toddler emotional development, adolescence, children and the internet, divorce among parents.

The helpline 115 25 consists of an experienced scientific team and trained volunteers under continuous clinical supervision. Confidentiality is maintained, and all calls are confidential, personalized, and not recorded. Calls are free of charge from any landline or mobile provider. The helpline operates Monday to Friday, 9:00–19:00, and offers up to 10 counseling sessions.

Counseling Center

Since April 2014, the 11525 Helpline has enhanced its operations with the establishment of the Counseling Center, which provides services to parents, teenagers, and educators. Since its inception, the Counseling Center has supported more than 7,000 beneficiaries through sessions, parent groups, and psycho-educational seminars.

Services:

• Comprehensive counseling sessions.
• Parent support groups.
• Psycho-educational seminars with specific topics for parents, educators, and adolescents.